Shipping Policy

Last updated: 17 September 2026

At MerryMemo, we aim to make ordering and receiving your MemoBauble™ as simple as possible.

Free Worldwide Shipping

We currently offer FREE worldwide shipping on MerryMemo orders.

Shipping availability may vary depending on the destination and circumstances outside our control.

Order Processing

Orders require time to be processed before they are shipped. Processing may include order verification, preparation, and any necessary personalisation.

Once your order has been processed and dispatched, you may receive shipping or tracking information by email where tracking is available.

Estimated Delivery Times

Delivery times vary depending on your location, the shipping carrier, customs processing, seasonal demand, and other factors.

Any delivery timeframe displayed on our website is an estimate, unless expressly stated otherwise. During busy periods such as the Christmas season, deliveries may take longer than usual.

Tracking Your Order

Where tracking is available, tracking information will be sent to the email address provided when placing your order.

Please allow some time after receiving your tracking information for the carrier's system to update.

If you have questions about your delivery, contact us at MerryMemocontact@gmail.com.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

If you notice an error in your shipping address, contact us at MerryMemocontact@gmail.com as soon as possible.

We cannot guarantee that an address can be changed after an order has been processed or dispatched.

Delayed or Missing Orders

Occasional shipping delays can occur due to circumstances outside our reasonable control, including carrier delays, customs processing, severe weather, or high seasonal demand.

If your order appears significantly delayed or you believe it may be lost, contact MerryMemocontact@gmail.com with your order number and we will assist you.

Damaged Orders

If your order arrives damaged, contact us as soon as possible at MerryMemocontact@gmail.com with your order number and details of the issue.

We may request photographs or other reasonable information to help us assess the problem and provide an appropriate solution.

Customs, Duties and Taxes

International orders may be subject to customs procedures, import taxes, duties, or other charges depending on the destination country.

Where such charges are not collected during checkout, they may be payable by the recipient where permitted by applicable law.

Contact Us

For any questions regarding shipping or delivery, contact:

MerryMemo Customer Support
MerryMemocontact@gmail.com